Flotek Group Unveils New Microsoft App within Teams for SMS
In a groundbreaking move, Flotek Group has announced the launch of FloSMS, an innovative embedded application within Microsoft Teams. This marks a significant milestone, particularly as Microsoft has only just released plans for this service within the US and Canada, but has made no further commitments regarding the UK. The introduction of FloSMS within Teams promises to revolutionize the way businesses communicate, providing a seamless, efficient, and secure platform for sending text messages from within the Microsoft Teams environment.
A New Era of Communication
FloSMS enables users to send text messages to individual numbers or groups within seconds, directly from a company name, and includes a comprehensive history report. This functionality positions FloSMS as a versatile and indispensable tool for businesses looking to streamline their communication processes and keep in touch faster with customers.
Jay Ball, CEO of Flotek Group, emphasized the significance of this development: “We’ve built this app from the ground up due to customer demand and our own requirements to send secure messaging to customers when needed via SMS. We see Teams as an interface into many other parts of our customers’ businesses, and now we can interface to FloSMS within seconds.”
Key Features of FloSMS
- Seamless Integration: FloSMS integrates effortlessly within Microsoft Teams, allowing users to send text messages without leaving the platform.
- Group Messaging: Users can send messages to individual numbers or groups, ensuring efficient communication with large teams or specific departments.
- Comprehensive Reporting: The app provides a full history report of all messages sent, offering insights into communication patterns and effectiveness.
- Contact Management: Administer contact groups by adding, amending, or deleting contacts directly within the app, ensuring up-to-date and accurate information.
Enhancing the FloSMS Experience
FloSMS is not just an isolated tool but an interface to Flotek Group’s popular FloSMS product, a web-based control panel. This integration allows for further administration capabilities, providing users with a robust and comprehensive communication solution.
Where FloSMS Could Be Super Powerful
FloSMS offers immense potential across various industry sectors. Here are some examples of where FloSMS can be incredibly impactful:
- Customer Service: Send quick password reset messages to customers, ensuring they regain access to their accounts promptly.
- Healthcare: Dental and medical practices can use FloSMS to send appointment reminders, reducing no-show rates and improving patient adherence.
- Automotive: Car service centres can remind customers of upcoming MOTs or service appointments, ensuring timely vehicle maintenance.
- Recruitment: Recruiters can reach out to candidates regarding job opportunities, interview schedules, and follow-ups, streamlining the recruitment process.
- Education: Educational institutions can notify students and parents about important dates, events, and updates.
Customer-Centric Development
The development of FloSMS is a direct response to customer demand and the need for secure, reliable messaging solutions in today’s fast-paced business environment. By embedding FloSMS within Teams, Flotek Group continues to demonstrate its commitment to customer satisfaction and innovation.
Get Started With FloSMS
Flotek Group invites businesses to register their interest or sign up for a free trial of FloSMS. To learn more, contact the sales team at sales@flotek.io or 02921 508000. See some screenshots below for a glimpse of what FloSMS can offer.
FloSMS is set to redefine corporate communication, offering a powerful, integrated solution that meets the evolving needs of modern businesses. With its launch, Flotek Group continues to lead the way in innovation, providing tools that enhance productivity and efficiency across the corporate landscape.
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Ian Hutchinson – Senior Web Designer/Developer
‘Mac’ joined OES following an impressive 24 years in the British Army, bringing with him a wealth of experience he could transfer to ‘civvy street’.
Wayne has been with OES since leaving the British Army in June 2012. He became the Managing Director in 2016 and then Owner in 2021. His 15 year career in the Army is where he refined his skills in project management, problem solving and leadership. He has led the growth of OES focusing on delivering innovative solutions and outstanding service.