Interviewed by Wayne Jones, Managing Director
at OES North Wales
Welcome back to our “Get to Know the Purple Army” series! This time, we are delighted to introduce you to Mason Roberts, an energetic Account Manager at OES. At 26, Mason handles a portfolio of 160 accounts with huge enthusiasm for his role.
OES involves checking emails, meetings, and calls, ensuring seamless coordination with customers and colleagues. He works from our North Wales office, where he plays a crucial role in driving digital transformation for our clients. Outside work, Mason enjoys skiing in the French Alps and exploring new places. He is also renovating his third property, showcasing his creativity.
Professional Insights
Mason excels at helping businesses enhance their technical services. He understands each client’s unique needs and proposes efficient solutions. “Being a dedicated point of contact means I get to know my customers well and can offer tailored advice on streamlining their processes,” he explains. His role involves guiding clients through the complexities of digital transformation, ensuring they leverage the latest technologies to stay competitive and efficient. By offering personalised consultations and continuous support, Mason helps businesses transition smoothly to digital platforms, improving their operational workflows and achieving their strategic goals.
Connecting With Mason
Wayne Jones, Managing Director at OES North Wales, interviewed Mason about his journey at OES and his vision. Their conversation highlighted Mason’s commitment to excellence, customer satisfaction, and his passion for driving digital innovation.
Stay tuned for more inspiring stories from the incredible team at OES. If you missed our first instalment, check out our feature on Richard Cope, our Technical Support Engineer.
Ian Hutchinson – Senior Web Designer/Developer
‘Mac’ joined OES following an impressive 24 years in the British Army, bringing with him a wealth of experience he could transfer to ‘civvy street’.
Wayne has been with OES since leaving the British Army in June 2012. He became the Managing Director in 2016 and then Owner in 2021. His 15 year career in the Army is where he refined his skills in project management, problem solving and leadership. He has led the growth of OES focusing on delivering innovative solutions and outstanding service.